Entourage for Hotels & Hospitals - HMS

The Hotel management system ... for ...

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Entourage for Hotels is an HMS and a complete ERP solution that addresses the special needs of the hospitality industry. Designed to satisfy the requirements of large and medium scale hotels, the software offers a wide range of functions and features covering extensive front-office capabilities that integrate seamlessly into complex back-office and internal operations.

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Offer value over the competition by providing superior front-office service:

Manage rooms availability, bookings, arrivals, walk-ins, group check-ins, advances & receipts, registration cards

track expected arrivals & departures, pop-up list of in-house guests, checked-in & checked-out lists, availability forecast, guest balances, house position, room details

Ensure revenues with accurate timely billing services at every point of sale

Outlet Billing: Totally codeless, designed for peak hours, user-defined taxes, rates, taxes & charges vary with outlet, Automatic discounts/charges for companies, separate food & liquor bills if required, adjusted in meal plans, automatic stores consumption

Rigidly checked cashier services: Money receipts & allowances, Shift-wise collection details, Advance & settlement details, Foreign exchange register, Day-wise collection summary, Currency-wise summary

EPABX integration: telephone calls instantly recorded in the guest bill, rate slabs may be independent of P&T charges

Provide services based on the customer's preferences

Company terms picked up automatically:
elaborate rate lists, room rates & service charges, outlet discounts & service charges, finely structured meal plans, pre-defined billing instructions, separate food & liquor bills, separate telephone, laundry bills

Tailor made customer bills:
automatic bill parts for company / group, automatic part for cash settlement, create more parts at any time, transfer charges between parts, transfer charges between guests, print the bill in detail or summarize

Control costs and increase employee efficiency with Integrated Back Office systems

Kitchen & stores:
receipt, issue registers, stock ledgers, stock summaries, inventory valuation, re-order levels

Allowances register, guest credit limit checking, void bill details, check-out settlements, room charges checking

Bills, realization, outstanding:
company-wise summary, outstanding bills analysis

Payroll components with deductions, leave entitlements, advances and deductions, pay slip, salary register, PF & EPF returns, statutory returns, taxes, advance ledgers, payment statements, various analysis, integrated with financial accounting

Integration with financial accounting management systems

Streamline Banquet Hall management

Reservation & availability, menus & additional services, combine banquet halls, overlapping sessions, detailed billing instructions, banquet bills, advances & settlements

Develop strategic approaches to profitability-maximisation with detailed business intelligence

Food cost analysis: food cost as a percentage of net sales, kitchen wise break-up

Performance analysis sales vs. settlements

Sales analysis: Guest-class-wise analysis, Sales-group-wise analysis

Targets & budgets: sales head wise targets, expense head wise budgets, monthly estimates, actual sales vs. targets, actual expenses vs. budgets, variance percentage

Room sales details: room charges register, discounted sales register

Room sales analysis: room nights report (companies), room nights report (guest classes)

Occupancy analysis: room type wise or combined, day-wise break up

Outlet sales analysis: outlet-wise sales, kitchen-wise sales, item-wise sales, payment-mode-wise sales, non-chargeable consumption

Customisation, convenience and control

Scalable to all levels of usage from low-volume, single-user desktops to large-volume integrated LAN environments

Robust RDBMS based client-server architecture with complete integrity and internal consistency

High fault tolerance to minimize downtime and data loss, with alternate data availability in extreme cases

Multi-level user rights based security to ensure information integrity and confidentiality

Online, perpetual system based in data warehousing principles for access to data, statistics and information history across the years

Advanced reporting features

Reports generated in real time

Need specific information provided with extensive sorting and filtering options

Document-printing at all points of information entry

Printing in native code to enable use of dot-matrix printing

Export of reports to various popular file formats

Low training costs - menu-driven windows interface with intuitive commands and drop-down reference lists